Frequently Asked Questions
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Why can the system be used without relying on network?
The smart socket integrates the Wi-Fi module, which can transmit Wi-Fi hotspots and build a local network. And the smart socket is also a microcomputer with independent computing and storage functions.
Can I know the power consumption?
There are power detection unit intregrated in Socket Gateway, Loop Controller and Smart Socket, you can check the power usage at any time on the APP.
Can I download the APP without network?
Yes, it is currently only available on Android phones. After the Smart Socket is powered on, access the Wi-Fi of the socket and enter the specified URL to download the Android APP.
What is the communication range between devices?
The communication radius is 50 meters (barrier-free.)
Do I need to charge the Removable Switch?
The switch has built-in high-performance lithium battery, which adopts Qi standard, and can be used one year for one-time-charge.
Do I need to fix the Removable Switch on the wall?
No need. You can place it anywhere you want, and pair the switch with devices at will.
How many kinds of Socket Gateway do you have currently?
Now there are China, Japan, EU, UK and US standard.
How many kinds of products do you have now?
There are Socket Gateway, Removable Switch, Loop Controller, Smart Light Bulb and Smart Socket.